The 2021 pool season will run from May 22nd — September 6th
March 1, 2021
Towne Properties will be open by appointment only. Please call a member of your team to schedule an appointment as employees are working limited hours in the office. We also have placed a drop box outside of our office doors, 8305 Falls of Neuse Road, Suite 200, Raleigh, for homeowners to utilize if necessary. However, we encourage you to email items to your management team whenever possible. We highly encourage that all meetings be held remotely via conference calls, or virtually. Please continue to contact your management team directly for assistance.
We appreciate the opportunity to serve you and your community.
Your Towne Properties Management Team
Meet Your Management Team:
919-878-8787 ext 7218
Community Service Admin.
919-878-8787 ext 7233
919-878-8787 ext 7221
Who do I reach out to with questions:
- Architectural Applications- Your Community Service Admin. for your property.
- Clubhouse Rental Applications- Your Community Service Admin. for your property.
- Pool access or rules- Your Community Service Admin. for your property.
- Realtor Questions- Please refer your realtor to the realtor disclosure form and to homewisedocs.com. If they need further assistance contact Your Assistant Manager or the Administrator for your property.
- Violation Questions- Your Community Service Admin. for your property.
- General Questions- Your Community Service Admin.for your property.
- Balance or account questions- The Financial Manager for your property.
- Change of address or account information changes- Visit the cafe site where you are able to make all of these changes. If you need assistance reach out to your Community Service Admin. for your property.
- Payment Plans or Collections- Your Financial Manager or the attorney (if your account has been sent to the attorney)
**If you do not get an answer from the Community Service Admin. for your property within 48 hours then please contact the Association Manager.
**If you do not get an answer from the Financial Manager for your property within 48 hours then please contact the Accounting Manager firstname.lastname@example.org