The Broadlands HOA is located in Raleigh, North Carolina
         

2023 ASSESSMENT SINGLE FAMILY $ 60.00 per month
 
2023 ASSESSMENT TOWNHOMES $250.00 per month
 
Dear Homeowners,
 
This is just a reminder that the board approved to NOT send statements to save mailing costs and the fact that most of our owners pay electronically and no longer use statements.  The HOA is covering the cost of statements for 2023 if you would still like to receive them.  There are two ways to request a statement;  You can reach out to teresamajeed@towneproperties.com and request or you can request via the Community Café site.  
 
There are 5 ways to Pay:
1.  Request a statement- see above
2.  Homeowners own bank- i.e. Wellsfargo.com, bankofamercia.com etc.
2.  Alliance Bank
4.  Community Café- Debit card
5.  Community Café – Credit Card
 
Bill Pay own Bank
 
Payments can also be sent via bill pay through your own bank.  Most banks do not charge their own customers, but you would have to confirm with them. 
When making a payment through your own bank the account number would be: 68837520t…..(if you do not know your 't' number please contact Teresa).
 
The payment mailing address is:
Broadlands HOA   OR   Broadlands Townhomes HOA
c/o Towne Properties
PO Box 621717
Orlando, FL 32862-1717
 
Use of statement/payment coupon
Please reach out to teresamajeed@towneproperties.com to opt in or opt in via Community Café.  The HOA is covering the cost of statements for 2023.
 
Alliance Bank
In order to set up AutoPay through Alliance Bank, please visit https://pay.allianceassociationbank.com . They charge 0.95 per transaction. 
 
You’ll need the below information:
 
TOWNHOMES ONLY
Management ID: 6883
Association ID: 7580
Property Account Number: t (please reach out to Teresa if you do not have your account number)
 
SINGLE FAMILY HOMES ONLY
Management ID: 6883
Association ID: 7568
Property Account Number: t (please reach out to Teresa if you do not have your account number)
 
Community Café:
From within Community Café, you can set up auto-pay with a credit/debit card. When setting up the autopay, select Option 1, and you must make sure to fill out the fields as follows:
  • Start Date: input the current date
  • End Date: leave this field blank. Any date put in this field will erase the autopay set up when that date arrives.
  • Pay On Day: select the day you’d like your payment to process from the drop-down menu.
  • Current Assessment Amount: the full amount of your assessment.
A reminder that the Community Café site is a 3rd party site and as such they do charge fees for their service:
  • Debit Card $.3.95 for payments up to $999.99 per transaction.
  • Credit Card System will advise depending on the amount of payment per transaction.
 
 
 
 

 
 
 

 
Meet Your Management Team:
 
Suzanne Sinoracki
Association Manager
919-878-8787 ext 7218
 
Teresa Majeed
Community Service Admin.
984-220-8688
 
Justine Dunston
Accounts Receivable Specialist

JustineDunston@TowneProperties.com
984-220-8696
 

Numbers to Remember
  • Emergency Police, Fire, Ambulance  911
  • Non-Emergency Numbers 919-831-6311 or 919-996-3335
  • Animal Control 919-831-6311
  • Missing or damaged street signs 919-996-6608 or TrafficEngineering@raleighnc.gov or click it and fix it, link below.
  • Missed Garbage Collection, Recycling, Yard Waste Pickup  919-996-3245
  • Public Nuisances-  For issues regarding overgrown grass, trash or abandoned vehicles on private property, etc. 919-996-2444 or you can use the Citizens Service Request link below.
  • Abandoned Cars on City streets 919-831-6311 or 919-996-3335
  • Streetlight Repair (Obtain pole # before calling)
  • Water or sewer Emergencies 919-996-3000
  • Discolored drinking water Report brown, cloudy, bad smelling or tasting drinking water. 919-996-2871
  • Citizen Service Request: App and interactive map for public to report issues like potholes, graffiti, water, signal, sign repair, etc.  https://raleighnc.gov/services/fix-it-report-it-request-it/citizen-service-request-seeclickfix
 
 
Who do I reach out to with questions
 
Community Service Admin
  • Architectural Applications
  • Violation Questions
  • General Questions , ie:
    • Pool Passes 
    • Non-Member Pool Information
    • Change of address or account information change
Accounts Receivable Specialist
  • Balance or account questions
  • Payment Plans or Collections
Realtor/Lender Questions
  • Please refer your realtor to the realtor disclosure form and to homewisedocs.com.  If you need further assistance contact Your Community Service Admin.
 
**If you do not get an answer from the Community Service Admin. for your property within 48 hours please contact the Association Manager at suzannesinoracki@towneproperties.com
**If you do not get an answer from the Financial Manager for your property within 48 hours please contact the accounting manager dawndowler@towneproperties.com
Account Information
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Broadlands Townhomes
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Frequently Asked Questions
I want to make changes to my home exterior.  What do I need to do?
Great question!!  Go to the Broadlands HOA website at  https://www.broadlandshoanc.com.  Click on ‘Documents’ and then ‘Architectural’.  There you will find the Guide and application that will need to be submitted and approved before any work can be begin. 
 
Can I attend a Board meeting?
Of course!! All meeting dates and time along with Zoom link can be found at  https://www.broadlandshoanc.com.  You must be logged in to see the calendar.  We encourage all homeowners to register for their HOA website.  
 
I want to have a pool party.  What do I need to do? 
Go to the HOA website (https://www.broadlandshoanc.com) print and fill out the form and send it back with the appropriate fees. 
 
I don't have a pool card/fob, how can I obtain one?  Please reach out to the CSA for your community. There is also a replacement Card/Fob form on this website.  Please look for that, complete and return to your CSA.  There is a $25.00 replacement fee cost that will be charged to the homeowner account.  
 
How do I pay my HOA fees?
Check out the HOA website.  The home page has an ‘Account Information’ section.   
 
I am new to the Community; what day does the trash pickup?
Every Friday for regular trash.  Recycling picks up every other week on Thursday.
Please do not have trash out earlier than noon the day before pick up and have any cans brought in by 7pm the day of pick up.
 
 
 
Upcoming Events
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